How do I Email My Team Using The Club Communications Feed?

Given that

I am a club/league admin, or guardian

I want to

Communicate with the families on my swim club this season & receive communication from my club's leadership

So that

We have efficient messaging each week for practice, swim meets, special announcements etc.

Step 1: Open club communications feed

Locate your communications icon (chat bubble) in the upper right corner of the Clubhouse & click to open your communications feed. This feature works best when using Google Chrome on a desktop computer.

You can read any previous announcements posted by any of your club or league admins in your communication feed.

Note: If you're a league admin, first select the club you'd like to communicate with by navigating to their respective Clubhouse in your 'Clubs' tab:

Screenshot 2025-11-25 at 12.03.52 PM

Step 2: Create a new announcement

Note: Parent/Guardians cannot create announcements.

Step 3: Create your announcement message.

Confirm the season you're sending the message to in the 'create announcement' window.

Step 4: Choose your announcement settings

Under Recipients you can select which admins, parents/guardians, you'd like to send the announcement to. Only those you've selected will receive the email and see this announcement posted in their club communications feed. As the person who created the announcement, you will also see the announcement.
Under Sender you can select whether or not to allow replies:
- Allow replies ON. This allows replies to your email. This means any guardian or other admin who replies via email to the notification of your announcement will be replying directly to your email inbox.
- Allow replies OFF. This does not allow replies to your email. This means any guardian or other admin who attempts to reply via email to the notification of your announcement will be replying to a 'no-reply' inbox and there will be no follow-up.

Step 5: Confirm your settings and Send (or Schedule Your Send for Later!)

Note: If needed you can edit your announcement one time within a 24 hour period after sending. Please note that the email has already been sent and cannot be "unsent." During the editing process, you'll be able to determine if you want to send an updated follow up email or not.

Pro Tip: You can also view the email logs to see which recipients have opened the email: