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Issue a refund for a swimmer
Navigate to the Billing tab in the Clubhouse to issue a refund for your swimmer(s).
I want to
Issue a refund for my swimmer(s) up but is no longer participating on the swim team this season
Navigate to the Billing tab in the Clubhouse to issue a refund for a swimmer on your active roster.
ATTN: Please contact Swimmingly Support for a refund for your swimmer.
What qualifies a refund?
- The swimmer has not participated in any swim meets this season.
Please note: Swimmingly cannot refund the service fee.
Your swimmer will only be eligible for a refund of the Swimmingly® Membership fee IF they have no published results from the current season.
Is your team set up to pay "By Club"? Click HERE to learn how a Club Admin can issue a refund.