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Issue a refund for a swimmer

Please contact Swimmingly Support for a refund for your swimmer.

 

As a

Parent/Guardian

I want to

Issue a refund for my swimmer(s) up but is no longer participating on the swim team this season

Solution

Please contact team@swimmingly.app for a refund for your swimmer.

ATTN: Please contact Swimmingly Support for a refund for your swimmer.

What qualifies a refund?

  • Swimmer is eligible for refund at anytime during the season if the swimmer has zero published results for the season.
  • Swimmer with zero published results for the season is eligible for refund anytime prior to the end of the season.
  • Swimmers are not eligible for refunds after the conclusion of the season.
  • Swimmers are not eligible for refunds if Swimmingly® membership payment has not yet been made.

Please note: Swimmingly cannot refund the service fee. 

Your swimmer will only be eligible for a refund of the Swimmingly® Membership fee IF they have no published results from the current season and the season .