Navigate to the Billing tab in the Clubhouse to issue a refund for your swimmer(s).
I want to
Issue a refund for my swimmer(s) up but is no longer participating on the swim team this season
Navigate to the Billing tab in the Clubhouse to issue a refund for a swimmer on your active roster.
If your team used Swimmingly® for collecting Club Registration swim team dues, please contact Swimmingly Support for a refund of your swimmer
Click on the Billing tab
Step 2: Find the desired swimmer, and select "Refund & Revoke Season Membership"
Step 3: Confirm Refund
That swimmer has now been removed from your team's active roster, and a full refund has been issued to the credit/debit card on file in your account.
Your swimmer will only be eligible for a refund of the Swimmingly® Membership fee IF they have no published results from the current season.
Is your team set up to pay "By Club"? Click HERE to learn how a Club Admin can issue a refund.